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Are Winter Realms WI tickets refundable or transferable?
Are Winter Realms WI tickets refundable or transferable?

How do I get a refund? Can I transfer my ticket to another person, season or location? Can I resell my tickets?

Updated over a week ago

All ticket sales are final, non-refundable and non-transferable. Additional details regarding Winter Realms ticket policies are outlined below, and our ticketing platform, Showclix, outlines its terms of service here.

Event Closures

While tickets are non-refundable, if Winter Realms is closed for any reason, including weather-related issues, we will automatically process a refund for the price of the ticket and the applicable sales tax. These refunds can take up to 7-10 business days after they have been processed to reflect with your credit card processor or bank. Service fees and exchange fees that cover ticket processing costs are not included in weather-related refunds. More information on delays and closures can be found here.

Ticket Exchanges

If you cannot attend on the day of your scheduled visit, you can exchange your tickets for a different date and/or time. More information on how to exchange tickets can be found here.

Ticket Transfers Between People

Winter Realms tickets are only valid for the original ticket holder and cannot be resold. Only tickets sold through our official Winter Realms’ website are valid for admission to Winter Realms.

Ticket Transfers Between Seasons

Winter Realms tickets are only valid for the season in which they are purchased. Unused tickets cannot be transferred from one season to the next, nor can a credit be issued for future seasons.

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